The Queensland Parks and Wildlife Service (QPWS) booking system has experienced a cybersecurity breach involving personal user data. As reported by ABC News, the incident targeted Bookeasy, a third-party software provider that processes camping and vehicle access permits for Queensland's National Parks Booking System.
According to a spokesperson from the Queensland Department of Environment, Tourism, Science, and Innovation, unauthorized parties accessed stored personal details, including customer email addresses, physical addresses, and phone numbers. However, officials stated that at this stage, financial information is not believed to have been compromised, as payment transactions are handled through a separate processing system.
The department warned national park visitors to remain vigilant against potential phishing attempts by scammers impersonating QPWS personnel. Authorities advised users not to click links or provide details if contacted unexpectedly by individuals claiming to represent the department.
"If you receive an unexpected email, text message or phone call claiming to be from the department and asking you to confirm or provide personal information, do not respond, click on any links, or provide any personal information," the department spokesperson said, adding that further updates will be provided directly to affected customers as the investigation continues.
Suspicious communications or activities should be reported directly to the Queensland Parks and Wildlife Service via [email protected].
